Follow the Alamance County Health Department for countywide information, the North Carolina Department of Health and Human Services (NCDHHS) for statewide information and the Centers for Disease Control (CDC) for national and international information.
- Effective Monday April 6th, 2020; Link Transit will be reducing services on all routes from 5:30 AM to 6:30 PM. Link Transit encourages riders to follow the Governor’s stay-at-home order and only utilize the service for essential services when necessary. To stay informed about future service changes, follow us at @LinkTransitNC on Twitter & Instagram, as well as download the TransLoc app from the app store/google play.
- Governor issues Stay at Home Order to go into effect on March 30, 2020 at 5:00 pm. View Summary of Restrictions and the FAQs.
- The City of Burlington issues a Local State of Emergency that will be in effect from 8:00 am on March 27, 2020 until 5:00 pm on April 30, 2020. View the Declaration of a Local State of Emergency.
WHAT YOU NEED TO KNOW
- COVID-19 is a respiratory illness due to a new type of coronavirus (novel coronavirus).
- Symptoms include fever, cough, and difficulty breathing.
- COVID-19 is spread mainly from person-to-person among close contacts of individuals infected with this virus.
- It’s important to remember that diseases, including COVID-19, can make anyone sick regardless of their race or nationality.
RESOURCES & INFORMATION REGARDING YOUR HEALTH
Cone Health On-line COVID-19 Assessment Test
Do you think you might have, coronavirus, use this online tool to check your symptoms.
Alamance County Public Health Coronavirus Call Center: (336) 290-0361
The call center allows residents with questions about the coronavirus to speak with a public health nurse and, if needed, be connected with a provider who will then determine if a flu test and/or COVID-19 test is needed.
Alamance County Health Department: (336) 227-0101
NC Coronavirus Hotline: (866) 462-3821
United Way Call 211: 2-1-1 or (888) 892-1162
United Way Call 211 provides assistance with food, housing, or essential services.
Centers for Disease Control (CDC)
Carolinians to remain in their homes except for performing essential work and essential
activities such as taking care of others, obtaining necessary supplies, and for health and safety
purposes. The order goes into effect on Monday, March 30, 2020 at 5 pm.
This Stay at Home Order will help slow the spread of COVID-19 and prevent the medical system
from being overwhelmed by keeping individuals from being exposed to the virus and keeping
those who have the virus from spreading it to others.
View the Stay at Home Order declaration
View Stay at Home Order FAQs
View Stay at Home Order Summary of Key Restrictions
Visit www.Governor.nc.gov for complete list of Executive Orders and information on North Carolina's Coronavirus Response.
March 31, 2020 Executive Order 124 - Prohibiting utility shut-offs, guidance about restrictions on evictions, encouraging telecommunications, banks and mortgage servicers to provide assistance and flexibility to customers.
March 31, 2020 Executive Order 123 - Amends executive order 40 by extending early childhood advisory council.
March 30, 2020 Executive Order 122 - Donation of state surplus property to assist state agencies, local governments, and schools in response to public health emergency.
March 27, 2020 Executive Order 121 - Stay at Home order, gatherings of more than 10 prohibited, limited essential businesses.
March 26, 2020 COB Local State of Emergency - Limits on recreation facilities, prohibition on gatherings of more than 10 persons
March 23, 2020 Executive Order 120 - Limit gatherings of 50 persons, limit access to long-term care facilities, extended school closures, and closed certain type businesses (Spas, hair salons, gyms etc.)
March 20, 2020 Executive Order 119 - Critical Transportation and expansion of childcare act
March 17, 2020 Executive Order 118 - Closure of Bars and limits on Restaurants
March 14, 2020 Executive Order 117- Prohibition of Mass Gatherings/School Closure
March 10, 2020 Executive Order 116 - Declared State of Emergency COVID-19
- Recreation & Parks
- Collections, Billing & Customer Service
- Animal Services
- City Hall Services
- Link Transit
- Solid Waste Services
Recreation & Parks Administrative Office is open by appointment only. The public is requested to handle business with the Recreation & Parks Department via phone, email, or mail service when possible. For general questions, assistance or to set up an appointment, contact the Recreation & Parks Department at (336) 2220-5030 or Recreation@BurlingtonNC.gov.
CLOSED PARKS & FACILITIES
- All playgrounds, basketball courts and fitness equipment.
- Elmira Community Center
- Fairchild Park Community Center
- Forest Hills Community Center
- Kernodle Senior Center
- Mayco Bigelow Community Center
- Maynard Aquatic Center
- Thataways Youth Center
OPEN PARKS & FACILITIES
All parks, trails, greenways, marinas, and the Indian Valley Golf Course currently remain OPEN. Visitors should maintain 6 feet of social distance and visit parks for solitary recreational activities only. Please avoid crowds and refrain from group activity. Please note that all playgrounds and basketball courts in these parks are closed.
- City Park (restroom at Field #5 open, all others closed)
- Davidson Park (restroom at park office open, all others closed)
- Fairchild Park
- Indian Valley Golf Course
Service Modifications: The Clubhouse is only open for payments. Only one golfer per golf cart.All pencils/scorecards will be discarded after use. Patrons are asked to not touch the flagsticks.
- Jiggs Askew Memorial Dog Park
- Lakes & Marinas (Cammack, Guilford-Mackintosh, Mackintosh & Stoney Creek)
Service modification: All boat rentals are closed until further notice. Hours of 7:00 am - 6:30 pm will be maintained until further notice (Stoney Creek will be 7:30 am - 6:00 pm).
- North Park
- Springwood Park (restroom at baseball complex open, all others are closed)
- Depot restrooms
- All activities, programs and events are cancelled until further notice.
- All youth and adult athletic activities and registration have been frozen until further notice.
- All rentals, as well as privately hosted events on public property via City’s Special Event application are cancelled at least through April 30.
- No new facility rentals will be taken until further notice.
- Registrations for camp Green Leaves and Summer Camp can be accommodated by appointment by calling 336-222-5030.
City of Burlington Municipal Annex Building is closed to the public but will remain staffed. This facility houses Collections and Customer Services division which collects property tax revenues, utility billing and miscellaneous revenues.
How to make payments:
- Drive-Thru at the Municipal Annex Building - 237 West Maple Avenue
Cash, check, debit and credit are accepted at the drive-thru.
- Online Payment Center click here
Pay utility and tax payments available for payment online.
Questions and Assistance:
- Customer Service and Online Payments
(336) 222-5100 or email Burlington-Utilities@BurlingtonNC.gov
- Tax Payments or Tax Department
Adoption and Fostering
The pets in our care still need homes, and we are committed to ensuring they have that opportunity. Pets are always available to be seen online at www.burlingtonnc.gov/pets. If you are interested in meeting a specific pet, email us at firstname.lastname@example.org to arrange a virtual visit with one of our staff members or foster volunteers.
HAVE A PLAN!Prepare for your own pets in the event you become ill or hospitalized.
City Hall services and staff are available by appointment only. Please see the list below for departmental contacts to set up appointments or for questions. The public is requested to handle business with these departments via phone, email, or mail service when possible. For general information, call (336) 222-5000.
City Manager's Office - Administration: (336) 222-5022
Finance Department: (336) 222-5060
Engineering: (336) 222-5050
Planning/Zoning/GIS/Community Development/Code Enforcement: (336) 222-5110
Building Inspections: (336) 222-5080
Community Engagement: (336) 222-5073
Economic Development: (336) 222-5147
Legal: (336) 222-5025
Information Technology: (336) 222-5040
Effective Monday April 6th, 2020; Link Transit will be reducing services on all routes from 5:30 AM to 6:30 PM. Link Transit encourages riders to follow the Governor’s stay-at-home order and only utilize the service for essential services when necessary. To stay informed about future service changes, follow us at @LinkTransitNC on Twitter & Instagram, as well as download the TransLoc app from the app store/google play.
To better protect the health of our employees, the City of Burlington Solid Waste Division is modifying yard waste collection and bulk/junk collection services. As a way to ensure crew member safety, we’ve limited our operations so there’s only one occupant inside truck cabs and so they will have less contact with plastic surfaces. The following modifications will go into effect on Monday 4/6 to ensure minimal disruption to current service schedules:
NO MORE YARD WASTE IN PLASTIC BAGS – Our employees manually emptied the contents of plastic bags into the truck. Not touching plastic bags limits their possible exposure to COVID-19. It also removes a time-consuming process while crews are smaller to maintain social distancing. Yard waste may be put at the curb in CONTAINERS (MAX. 32-GAL and 50LBS) or tied into SMALL BUNDLES.
LOOSE LEAF COLLECTION IS AVAILABLE BY REQUEST – You can dispose of leaves by piling them at the curb for on-demand pickup by our loose-leaf vacuum trucks (NOT IN THE STREET OR GUTTER – on your curb, please). You must call 336-222-5111 to schedule a loose leaf pickup.
YARD/JUNK/BULK WASTE PICKUP WILL EXPERIENCE DELAYS - With these modifications, it will take us longer to get through routes. We appreciate your patience as we adjust to changing circumstances.
It is the goal of the City to minimize exposure of our staff to COVID-19 to ensure that we can continue to offer critical services. Stay tuned for any further modifications during this evolving situation.