Registering a Complaint

Registering a Complaint (Brochure)
The Burlington Police Department is concerned about the conduct of its employees and desires to ensure that the agency maintains the highest professional standards. To that end, every complaint is considered important and will be thoroughly investigated by the agency.

As part of the Burlington Police Department's concern for the public and the citizens of Burlington, we present the procedures you should follow in order to register a complaint against the Burlington Police Department or an employee of the agency.

To register a complaint, follow the guidelines below:
Contact the Burlington Police Department either in person or by phone.  Ask to speak with the on-duty supervisor.

Report the complaint to the on-duty supervisor.  The on-duty supervisor will need the details of your complaint and will also need your full name, address, telephone number and other information that may be important.

The on-duty supervisor may have to complete a Burlington Police Department Complaint Report after you have spoken to them.  If a report is required, the complaint will be forwarded to the appropriated personnel for further investigation.

A representative of the Burlington Police Department will contact you for further information that may be necessary to complete the investigation of your complaint.